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Employee Benefits - Out-of-Canada Emergency Medical & Travel Assistance

This benefit provides coverage in the event of a sudden and unforeseen medical emergency while travelling outside Canada.  Benefits are provided by our Viator product, administered by our partners, ETFS/Global Excel Management Inc., and underwritten by Royal Sun Alliance. In the event of such a medical emergency it is important that you call or have someone call on your behalf the toll-free telephone number 1-866-870-1898 within Canada and the USA, or collect +819-566-1898 from anywhere, prior to seeking treatment in order to  be directed to the nearest medical facility where adequate treatment is available to attend to your medical emergency. Failure to call can result in substantial out-of-pocket medical expenses.

Coverage includes:

  • Hospital accommodation
  • Physician charges
  • Diagnostic charges
  • Paramedical fees
  • Prescription drugs
  • Medical appliances
  • Private duty nurse
  • Emergency air transportation
  • Transportation to bedside
  • Return of travelling companion
  • Meals and accommodation
  • Vehicle return
  • Return of deceased
  • Incidental expenses
  • Treatment of dental accidents

Each benefit is subject to certain limitations, conditions, terms and specific dollar maximums.

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Contact Details
6299 Airport Road, Suite 100,
Mississauga, Ontario L4V 1N3, Canada

Telephone: 905 564 2550 / 1 800 679 9696 (Toll free),
905 564 2292 / 1 888 212 5171 (Toll free)
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